What is the City Power call centre number? City Power operates in Johannesburg. It’s the biggest electricity distribution company in the city. If you are a City Power customer, a time may come when you need to get in touch with the company. Perhaps you are having issues with you meter. Or maybe there are other concerns that you wish to have addressed by the company. So, what is the City Power customer care number?
City Power customer care number
The City Power call centre number is 086 056 2874. That’s the number to call for general enquires and for lodging complaints. If you would like to send your query via SMS, then you can do so to the number 44074. If your query is related to metering, you can reach the company on 011 490 7484. If you want to submit your meter reading over the phone, you can do so by calling 011 490 7484. To report fraud and illegal connections, you can reach City Power on 0800 002 587.
Alternative contact details for City Power
That’s the City Power call centre number. The thing to note is that City Power covers a wide area. The Johannesburg municipality is huge. Another thing to note is that usually several people encounter the same issue at once.
So, it may be difficult to reach city power using their customer care number. But, what do you do in that case? The good thing is that there are alternative ways of contacting City Power. If you enquiry is about a prepaid meter related issue, you can find details on how to reach out in the provided link.
If you are making a tender related query, then the email address to use is; tenderadvicecentre@citypower.co.za. Meanwhile, if you wish to submit your meter reading, you can do so via email to estimations@citypower.co.za.
Another options is to reach City Power on their social media handles. They are available on Facebook and on Twitter. They are fairly responsive on both platforms. It’s not live chat, but reaching out on social media does have the advantage of retaining a script of the conversation. That’s something that can become useful should you need to reach out to the company at a later date.
Summary
In this post, we gave you the City Power call centre number. It was noted that City Power is the biggest electricity distribution company in Johannesburg. They do not produce power themselves. Instead, they buy electricity mainly from Eksom. Then they distribute it to people throughout the Johannesburg municipality.
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