What is the City Power Prepaid meter contact number? What number do you use to get in touch with the company in the event that you have encountered an issue with your meter? City Power is one of the biggest electricity distribution companies in South Africa. The company is owned by the City of Johannesburg. City Power does not produce electricity. They get power from Eskom and from other providers. That power is then distributed to consumers within the Johannesburg area. It’s a setup that’s similar to the ones that can be found in other areas across the country. So, what is the City Power customer care number?
Number to call when you encounter and issue with your City Power meter
The City Power Prepaid meter contact number is 011 490 7484. That’s the number that’s dedicated to metering queries. You can also reach the company on 0860 562 874.
Alternative City Power prepaid meter contact details
That’s the City Power prepaid meter contact number. But what if you fail to reach the municipality on the provided numbers? The good news is that there are other ways through which you can get in touch with City Power.
You can reach on their email address firstname.lastname@example.org. That’s the email address that’s dedicated to enquiries that are related to prepaid meters.
Another option is to contact City Power on social media. They are available on Twitter and on Facebook. The good thing about social media platforms is that any chat that you have on there is retained. It means you can always go back for reference.
Why contact City Power?
In this article, we gave you the number to call if you have prepaid meter related queries in Johannesburg. But why would you want to reach out to the company in the first place.
For one thing, people reach out because they have encountered problems. We have a previous article in which we talked about the City Power prepaid meter problems.
The most prominent of these is failure to top up the meter. In any case, you can reach out to City Power to have the issue sorted out.