Do you wish to find out how to cancel your DSTV decoder insurance? It may have seemed like a good idea to insure your decoder at first, particularly if you have an expensive model like the Explora. However, as time goes on, you may have realized that DSTV decoders are designed to last. All your neighbors have had theirs for years and they don’t have insurance. The only real threat, at least in South Africa, is theft, but most thieves have learnt that it’s useless to steal a decoder that’s registered in somebody else’s name. Anyway, now you wish to cancel your insurance. How do you do it?
How to cancel Multichoice decoder insurance
To cancel your DSTV decoder insurance, you need to send a cancellation email to dcc@multichoice.co.za. You can also call (011) 369 4000 to request cancellation of your DSTV decoder insurance.
Can I cancel immediately?
Yes, you can cancel your DSTV decoder insurance immediately. You can also arrange to have the cancellation done at the end of the month. Should you opt for immediate cancellation, any remaining money will be credited to your DSTV account. It will be calculated on a pro-rata basis. You can then use it when making your next subscription payment.
Which company handles DSTV Insurance and what types of insurance are on offer?
DSTV insurance is provided by NMS Insurance Services (SA) Ltd. It’s a Multichoice subsidiary. The company does not only provide decoder insurance. You can also sign up for the following;
- DSTV funeral cover
- DSTV subscription waiver
- DSTV debt waiver.
Learn how to change your DSTV subscription date
Summary
In this article, we showed you how to cancel your decoder insurance with DSTV. We noted that some people take out insurance when they buy their decoders. This usually happens with those getting expensive decoders. It’s more than likely that the salesman where you are buying the decoder will sell you the insurance.
However, after some time, many people come to the conclusion that decoder insurance is unnecessary. After all, people use their decoders for years without ever having problems. Should you have come to this conclusion, the good news is that it’s very easy for you to cancel the insurance.
All that you need to do is to reach out to DSTV using the details provided in this article. In terms of cancelling, you can make it immediate or scheduled. If you choose to cancel immediately, any money remaining in your insurance account will be credited to your subscription account.
Here is how to cancel your DSTV subscription in South Africa.