Are you looking for solutions to the Recharger prepaid meter problems that you have been encountering? That’s something that a lot of people have been looking for. Problems that you are likely to encounter while using your Recharger meter include the rejection of the token that you have bought.
In that case, you won’t be able to top up your meter, meaning you won’t have electricity in your home or office. Fortunately, it’s easy enough to resolve most of the issues that you are likely to encounter. The thing to note here is that Recharger does not manufacturer meters. They use meters from the likes of Hexing Conlog and Landis & Gry. So the solutions here are similar to those for the manufacturer of the meter.
Common Recharger prepaid meter problems
The following are some of the common Recharger prepaid meter problems;
- Meter not accepting token
- Meter not switching on.
Recharger meter not accepting token solution
This is probably the most common Recharger prepaid meter problem. If you go online, you will come across a lot of people who say their Recharger meters are rejecting their tokens. How this happens depends on the type of meter that you have. But what are the solutions in this regard?
The first thing that you will need to do is to unplug the UIU or CIU from the socket on which it is currently plugged. Take it to another socket, perhaps on the other side of your house. Plug it in there and try to load your token one more time.
As a solution, this usually works because most Recharger meter rejecting token issues are caused by communication errors between the UIU and the meter. So, by plugging it into another socket, you may eliminate this issue.
Should that fail, you can also try to take the UIU next door. Have your neighbors plug it in and try to load your electricity from there. Again, the issue is that of communication between the meter and the UIC. That happens mostly over power cables.
Also make sure that the cable connecting the UIC to the socket is not damaged. In the event that it has been damaged somehow, you will have to replace it.
If your Recharger meter is from Hexing, here are the Hexing prepaid meter problems and solutions
My meter is not switching on
This is another of the Recharger prepaid meter problems that you may encounter. In most instances, this problems is caused by a damaged cable. You may wish to check it out. If there is a fuse on there, try to see if it’s still working.
In the event that there are no obvious reasons why your meter is refusing to switch on, your next course of action would to be contact a qualified electrician. You can also contact Recharger on 010 880 8000. They will be able to help you on the way forward on that number.
In this article, we gave you the Recharger prepaid meter problems and solutions. It was noted that Recharger is a sub-metering company. They don’t actually manufacture electricity meters. They use meters that are manufactured by Hexing, Conlog and other companies.
It was also noted that one of the most common problems that people encounter with their Recharger prepaid meters is not being able to load electricity tokens. This problem is usually caused by communication issues between the meter and the UIU. There are several things that measures that you can take to resolve the issue.