Are you having the Rain SIM card not working issue? That could be caused by a wide range of issues. Hopefully, by the end of this article, we would have helped you resolve the issue. Rain has been growing in popularity across South Africa over the past few years. The country’s data only network offers competitive tariffs that are attractive to heavy users. Another attraction is Rain offers so many unlimited data options. That’s essential in a world of Netflix and Showmax streaming. Unfortunately, you may encounter a situation where you are unable to access the internet due to issues with your Rain SIM card.
My Rain SIM card is not working because I have no signal on my device
This is the first issue that people encounter. After receiving your Rain SIM card, you may find that there is virtually no signal when you insert it into your device. The following are possible solutions to this issue;
- Make sure that your are in a Rain coverage area. This could be the first cause of this problem. Before buying your Rain SIM, you need to first make sure that the area in which you are going to be using it falls within the coverage area. You can do this by going to the Rain home page and scrolling down to the “let’s check if you’re in coverage section.” Type in your address and you will see if you are covered.
- Make sure that your SIM card has been RICA registered. You can do this online. Once your SIM has been activated, you will receive notification via SMS and email. Note that it can take up to 2 hours after you have RICAed and activated your SIM for it to start working. That’s according to Rain. This could be another reason why your Rain SIM card has not been working. South African legislation states that all SIM cards need to be registered. If yours is not, you can follow these steps on how to RICA a Rain SIM. Just go online and try to RICA again. If it’s already activated, the SIM will tell you so.
- Another possible solution to the Rain SIM card not working issue involves turning airplane mode on and off on your device. That sometimes resolves the issue for some people.
- You can also try putting the Rain SIM into another slot if you have a dual SIM phone. Some people have registered success by doing this.
- Another possible solution if your Rain SIM does not have a signal could be to put the SIM into another phone or device to see if you are able to get a Signal on that device.
- Yet another solution to the Rain SIM card not working issue is to manually look networks on your phone. Choose the Rain network if it appears. A number of people have reported success after doing this.
I have a signal, but I don’t have internet
There are times when you could be having a full Signal on your phone or router, but you could still find that your Rain SIM card is not working. So, what could be the causes of this issue and how would you resolve them?
- Your APN settings are not configured correctly: Under normal circumstances, the moment you insert your Rain SIM into your device, everything gets configured automatically. However, there are instances where this does not happen. In that case, you will not get internet connectivity, even if you have full bars on your device. It’s not difficult to set up the APN on your phone. Here are the Rain APN settings for Samsung devices.
- The APN for Rain is rain. Set that up, and you should get internet connectivity.
- Again, you can try putting the SIM into another device to see if it will work.
- Also turn airplane mode on an off. That’s somethings enough to solve the Rain SIM card not working issue.
Summary
In this article, we gave possible solutions to the Rain SIM card not working issue. We noted that there could be a number of causes to the issue. Perhaps you don’t have coverage in your area.
Or maybe the device that you are using does not have the correct APN settings. Maybe your SIM has not yet been activated. It takes a few hours for that to happen.
Whatever the case, there are several solutions that you can try. You can try turning airplane mode on and off. You can also try inserting the Rain SIM into another device. See if that solves the issue.
Anyway, check out the SA Broadband forum while you are here. Feel free to post comments and questions. Also feel free to leave comments in the section below.