Do you wish to find out how to reset the parental control PIN on DSTV? Parental controls are there to protect your children from content that may be harmful to them. Having DSTV is great, but not all programs on there are meant to be watched by everyone. We have previously articles in which we talked about setting up PG blocking on DSTV. You are here because you wish to reset your PIN. Maybe you had changed it from the default, but you have forgotten the new PIN. What do you do?
What to do if you forgot my DSTV parental control PIN
The following is how to reset the parental control PIN on DSTV;
- Log into DSTV self service using your surname and smartcard number.
- Choose the decoder for which you wish to do a PG PIN reset.
- Click on Fix Error.
- Click on Select/Enter error code.
- Scroll down and click on Pin code reset -Parental control lock.
- Click on Fix Now.
- Your Parental control PIN will now be reset. You should be able to view all your channels. You can also now use the default PG PIN code to lock and unlock channels.
Alternative method of resetting PG on DSTV
That’s how to reset the parental control PIN on DSTV. In order to unlock a PIN, you need to go to self service. Once you have signed into your account, getting to the necessary page should be easy enough.
But, what if you are not able to log into DSTV Self service? How then will you be able to reset your PIN? The good news is that there are alternative ways through which to achieve your goal.
Get in touch with DSTV and they will reset PG control PIN on your decoder from their end. There are many ways through which to contact them. Here is the DSTV call centre number for Durban, as an example.
You can also reach DSTV on their social media pages. Go to Facebook or Twitter and leave a message. They will unlock your parental control within the space of a few minutes.
How does the PG PIN get locked?
We noted above that the PG PIN is important for protecting your family. If there are programs that you do not wish to have your children watch, you can simply block them.
However, what usually happens is that people change the default PIN and then they forget their new PINs. Should you try your PIN more than 4 times, PG settings on your decoder will become locked.
Another thing that usually happens is that kids find that the channels that they wish to watch are locked. They then keep trying to guess the PIN till you have been locked out. This is actually what happens the majority of cases.
In this article, we showed you how to reset the parental control PIN on DSTV. It was noted that this PIN is crucial for preventing children from watching unseeingly content. However, if you enter the wrong PIN more than 4 PINs, you will be locked out. To reset the PIN, you will have to get into your DSTV self service. After this, you can use the default PG PIN to unlock and lock programs.