Do you wish to learn how to reactivate your MTN SIM card? You are probably here because you have an MTN SIM card that you haven’t used in a while. As a result, it got deactivated. We have an article in which we talk about the length of time before MTN disconnects an unused SIM card. Now you have decided that you wish to start using that SIM one more time. What do you?
How to reactivate my MTN number
The following is how to reactivate your MTN SIM card in South Africa;
- First, you need to dial 135 to get help from an MTN agent. They will give you a full explanation on why your SIM has been deactivated.
- You can also chat to MTN on Twitter. If deactivation was due to non use, the MTN agents will tell you whether or not your number has been allocated to someone else.
- In the event that your number is still available, you will most likely be asked to simply insert it into a phone and to top up the SIM.
What if my number has already been reallocated?
That’s how to reactivate an MTN SIM card. But what happens if your number has already been reallocated? MTN South Africa gives customers a grace period of 3 months, after which their numbers are recycled if they have not been used.
That’s 90 days. Along the way, you will get a couple of warnings, at 30 days and at 85 days. The warnings will come via SMS. The challenge here is that most people do not keep the SIM cards that they are not using in phones. Most of use keep such SIMS either in our purses or somewhere else safe.
So, chances are high that the majority of people will not receive the warning SMS from MTN. In that case, what does it mean? Well, if your SIM is deactivated and if the number is allocated to someone else, there is nothing that you will be able to do to recover it. You will have to get a new SIM and number.
In this article, we showed you how to reactivate an MTN SIM card. We noted that a lot of people in the country maintain SIM cards for all networks. Most do it because they wish to be able to jump from one deal to the next. In the event that your SIM has been deactivated, we showed you how you can try and recover it.