What is the Eskom prepaid meter contact number? Eskom is South Africa’s biggest electricity producer. Mostly they sell power to municipalities, who then sell to people living within their areas. However, there are some places where Eskom provides electricity directly to consumers. You are here probably because you fall within this category. You now wish to contact the company to have your meter related issue resolved.
Number to call for Eskom prepaid meter issues
The Eskom prepaid meter contact number is 08600 37 566. That’s the number to call if you are having problems with your meter and if you wish to report a fault. If you would like to report illegal connections, you can get in touch with Eskom on 0800 11 27 22.
What do you need to have before calling?
That’s the Eskom prepaid meter contact number. The above numbers can be reached 24 hours per day. So, you can get in touch at any point day and night. Note however that there are some things that you are going to need to have before calling. These items will make your query easier. You should have the following before calling Eskom;
- You account number
- You meter number
- The number of the poll from which your house gets power.
- Your address
- Your personal contact details.
Here are the advantages of using prepaid electricity meters
Alternative Eskom contact details
In this post we gave you the Eskom prepaid meter number. One thing to note is that you may have trouble getting in touch. Eskom serves a lot of households across South Africa, and sometimes issues occur at once.
Should that happen, their their prepaid meter numbers may be clogged. So, what do you do in that situation? The good news is that there are alternatives for those looking to contact Eskom on meter related queries.
You can reach the company on their chatbot. The chatbot is called Alfred. You can report faults on this chatbot. It’s not ideal for most situations, but for routine issues, the chatbot is great.
It’s also possible to reach Eskom on their email address customerservices@eskom.co.za. When emailing, make sure that the subject that you use is correct. If you wish to reach out for applications, use #Application as the subject and the province where you are.
Summary
In this article, we showed you the Eskom prepaid meter contact number. We noted that Eskom is a big company, and it mostly sells electricity to municipalities. These municipalities then sell to consumers.
However, there are millions of households that get power directly from Eskom. Should you be one of them, you may wish to get in touch with one query or the other. You can use the number and alternatives provided here to do so.
Find the Eskom prepaid meter problems and solutions