What is the Eskom call centre number? Many people have been asking about this. Perhaps you wish to reach out in relation to your prepaid meter. Or maybe you wish to contact Eskom about having your home connected. The good news is that there are a number of ways through which you can get in touch with the company, including through their customer care number. But what is this number?
Eskom customer care contact number
The Eskom call centre number is 0860037566. Note that this number is a Share call number, meaning it’s not toll free. When you call, you get charged but at a lower rate than when making normal calls. That’s because you and Eskom both bear the cost of the call.
Alternative ways of contacting Eskom
That’s the Eskom call centre number? But are there any other ways through which you can get in touch with Eksom? The good news is that Eskom provides its customers with a host of ways through which to contact the company. The following are some of them;
- You can reach Eskom on their email address adress CustomerServices@eskom.co.za. Make sure that the email has a clear subject. For account enquiries, use #Accounts + your province. For applications, use #Applications + your province. For Disconnections and Credit Extensions use #DCE + your province.
- If you would like to report a power outage, you can do so via the Eskom chatbot https://alfred.eskom.co.za/chatroom/.
- Eskom is also available on Twitter and on Facebook. You can chat with them on these platforms.
Reasons for contacting Eskom
In this post, we gave you the Eskom call centre number. But why would you get in touch with the company. There could be any number of reasons for getting in touch with Eskom. We have already outlined some of these reasons.
Perphaps you wish to talk about your prepaid meter. Maybe you are having problems with the device. Or maybe you wish to talk about disconnections. Maybe you wish to report a power outage, though that’s probably no longer relevant considering the rolling blackouts that have been happening.
Here is the Eskom prepaid meter contact number