Are you having the DSTV Explora remote not pausing issue? This can be a frustrating issue. The DSTV Explora is a great decoder that allows you to rewind, pause and record live television. It means you no longer need to be slave to your TV’s schedule. If you are busy when your program is running, you can simply pause or record it. We have previously written on the amount of time to which you can pause a program on DSTV. You are here because the pause function has stopped working on your decoder. What do you do in that case?
Pause button not working on the DSTV Explora
The following is what to do in the event that your DSTV Explora remote is not pausing;
- Make sure that the batteries in your remote still have power. Are you able to do anything else using the remote, such as increasing or decreasing the volume? If yes, the proceed to the next step. If the batteries on the device are depleted, buy new ones.
- Check on the remote and ensure that no button is stuck in the pressed position. Should this happen, you will not be able to use any other buttons, including the pause button. In the event that there is a stuck key, pry it off the pressed position.
- Also ensure that you have paid the DSTV Explora access fee. Without this fee, the record, rewind and pause functions on your decoder will be disabled.
- Restart your decoder. You can do this by pressing and holding on the power button on your remote. After a few seconds, the decoder will restart. You can also switch your decoder off at the power socket. Wait a few seconds before turning the power on.
- If the above steps have failed, you may wish to reset your Explora remote. Doing this clears up all information that may have been programmed onto the remote, which is a possible solution to your problems.
- Ultimately, it may be your remote that has a fault. Perhaps the pause button has simply broken down. In that case, you may wish to buy a new remote. But how much is the DSTV Explora remote?
What causes the DSTV Explora remote to stop working?
Those are possible solutions to the DSTV Explora remote not working issue. But what causes these issues? There could be any number of reasons behind this, making it difficult to really pin down the solution.
We have already noted that there could be a problem with your remote. Maybe water found it’s way in there. Or maybe it is out of batteries. Perhaps it’s only the pause button that’s broken down on the device.
Sometimes, the issue is caused by software errors. If that’s the case, then resetting your remote may also be the solution that you are looking for. Restarting your DSTV decoder may also be another solution in the event that the problem is not with the remote but with the decoder.
Summary
In this article, we provided you with possible solutions to the DSTV Explora remote not working issue. The first of these is pretty basic; make sure that there are working batteries in the device. In many instance, that’s actually the simple solution to this problem. Once you have solved the problem, you can continue watching your favorite shows.