What is the DSTV cancellation email address? You are here because you wish to put an end to your DSTV subscription for one reason or the other. Perhaps you have moved to Netflix or Showmax, as many South Africans have been doing. Or maybe you are in financial dire straits and you can no longer afford to keep up with your subscription payments. Now you are looking for the email address to which to send your cancellation request. What is it?
What is the email address to cancel your DSTV subscription?
The DSTV cancellation email address in South Africa is help@dstv.com. That’s the address to which you send notification that you wish to cancel your account. Don’t forget to include details of the account in the email.
Alternatives
That’s the DSTV cancellation email address. Please note, however, that there are many alternatives to those wishing to put an end to their DSTV viewing. These alternatives are actually better as far as cancellations are concerned.
We reached out to DSTV and they told us that cancellation can be done using any of their customer care platforms. That includes Twitter and Facebook.
We particularly like these platforms because you get responses almost in real time. So, you can actually chat with someone. Not live chat, but you get a response after a few minutes. Usually.
Here are full details on how to cancel your DSTV subscription.
Why look for the DSTV cancellation email address?
You are here looking for the DSTV cancellation email address for South Africa. But why would you look for this email in the first place. We have already given some of the answers in the introduction to this post.
Most people cancel because they have fallen on hard times. Perhaps you can no longer afford to make your monthly DSTV payments. In that case it may be better to simply choose a cheaper bouquet, such as EasyView, which goes for only R29 per month. That will cut your viewing quality but it’s better than cancelling.
Some people decide to look for the cancellation email because they are tired of DSTV. We all get to this point every now and again. All those repeats can be draining. Or maybe you have been attracted to Showmax or Netflix. Here is the Showmax price without DSTV.
Summary
In any case, you can use the DSTV cancellation email to sever the relationship between you and DSTV. Once you have send an email, you should get a reference number. You can use that number for future correspondences with DSTV.