Does DSTV insurance cover the remote control? That’s a question that a lot of people have been asking. It’s a good idea to insure your decoder, particularly if you have one of the more expensive models such as the DSTV Explora. It removes a potential point of stress in the event that the unit is damaged or stolen.
We have previously written another article in which we answered the question; how much is DSTV decoder insurance? The thing to note is that DSTV decoders are quite robust. They last years. The same cannot be said of the remote control unit. It’s the most vulnerable part within the ensemble.
If your DSTV decoder has died, you will now be asking yourself whether or not you will have to pay for a new unit yourself. Or is it covered by your insurance?
Can I claim if my remote is damaged?
Unfortunately, DSTV decoder insurance does not cover the remote control. What it means is that in the event that your remote is damaged, you will have to buy a new unit out of your own pocket.
What does the insurance cover?
That’s the answer to the question does DSTV insurance cover the remote? We noted that you won’t get anything in the event that your remote is damaged. Remote control units are the most vulnerable devices in any home entertainment setting.
If your home has teenagers, chances are high that there will occasionally be tug of wars for the remote. But what does DSTV insurance cover? Insurance covers the decoder itself.
Please note, however, that if your decoder is damaged beyond repair, you will get a new unit that includes a new remote. So, in that case you could end up having 2 remotes in your home. That’s the only scenario in which DSTV insurance covers the remote control.
In this article, we covered the question; “does DSTV insurance cover the remote control.” We noted that you get no such cover. Multichoice probably would be inundated with claims were it to allow for such claims to be made. Anyway, you can always buy a new DSTV decoder. You can buy one at PEP for R199.