Are you having the Vodafone mobile WiFi connected but no internet issue? Many people in South Africa and elsewhere encounter this problem, particularly the first time that they put their SIM cards into the MiFi device. Most Vodafone mobile WiFi router models are affected, including the R219h. Fortunately, there are a couple of steps that you can take to try and resolve the issue without calling on your more tech savvy neighbor to come to your aide.
Troubleshooting Vodafone Mobile WiFi Router Connectivity Problems
The following are the different ways to try and resolve the Vodafone mobile WiFi connected but no internet issue;
- First, you need to make sure that APN settings are set up properly on your device. APN stands for Access Point Name. It’s the gateway that allows your router to connect to the internet. Without configuring your APN, you won’t get internet connectivity. Most issues here arise when using the Vodafone mobile WiFi router on a network other than Vodacom. In that case, you will need to create a new APN profile for the SIM that you are using. Here are Vodafone APN settings for Telkom and MTN. And if you are using the device on Vodacom, here is how to automatically receive the desired settings on your phone.
- Also make sure that you have data bundles in your SIM. A lot of people forget to do this. In fact, if you have been getting internet all along and you suddenly start having issues, it’s likely that your data will have been depleted.
- You can also try restarting the device to see whether or not that’s going to resolve the issue. It’s possible to do a restart from the web interface or by removing the battery from the device.
- Should everything fail, you may be forced to do a reset of the device. Here are the instructions on how to reset your Vodafone mobile WiFi router. Once the rest is done, you will need to set up your APN one more time. After that, try connecting.
In this article, we discussed the Vodafone mobile WiFi connected but no internet issue. We noted that the issue could be due to a number of things. In most cases, the culprit will be incorrectly configured (or unconfigured) APN settings. So, this should be your first port of call as far as resolving this issue is concerned.
If you have further questions, ask them on our Vodafone Forum. We have people there who stand ready to help you with the correct answers. You can also leave a comment below. Before you go, try out our SA Broadband Speed Test.