What is the Telkom SIM Swap USSD code? You are here because you need to find information about this. Telkom mobile was a late entrant on the South African mobile communications scene. However, they have done very well, showing that it’s possible for a quasi-public entity to morph into something else. Anyway, if you are a Telkom subscriber, you may come upon a situation where you need to do a SIM swap. Can you do it via USSD? That’s the information that we share in this post.
Telkom SIM Swap Self Service Number
Unfortunately, there is no Telkom SIM swap USSD code. That’s because unlike all the other networks, you can only SWAP your Telkom SIM at the nearest Telkom Store. According to the company, there is a lot of fraud being carried out around remote SIM swaps. Hence Telkom decided that they will only accept SIM swaps that are done in store.
What do you need?
We have already noted that you cannot swap your Telkom SIM via USSD. You need to go to your nearest Telkom store. But what do you need to carry along in order to complete the process?
- Proof of address. This can be a letter from your council or a bank statement.
- Write down your most called numbers. Also write down the numbers that call you the most. They will ask you for this.
- You may also be asked about the airtime that you have loaded onto the phone.
How much is a SIM Swap on Telkom?
Do you have to pay anything when you do a Telkom SIM swap? Well, if you are a Telkom Contract subscriber, you will have to pay R35.00 for a SIM swap at Telkom stores. Prepaid customers are charged R35.00 at Telkom Express stores. However, if they go to a Telkom Direct stores, prepaid customers can have their SIM cards exchanged for free.
I don’t have a Telkom store near me
If you check on Twitter and elsewhere, you will find that the failure to have a Telkom SIM swap USSD self service has been a huge inconvenience for many people. Telkom does not yet as extensive a network of franchise stores as all the other networks.
So, what happens is that when people lose their SIM cards in places where there are no nearby Telkom stores, they are forced to travel long distances to get help. It’s a real challenge that needs to be sorted out.
On one hand, one understands Telkom’s worry about fraudulent SIM Swaps. On the other, their customers are suffering. And how are all the other networks managing? Telkom is not the only network offering SIM swaps. Why is there fraud on the network and not on the others?
Reasons for looking for the Telkom SIM Swap USSD
That’s all about the Telkom SIM swap USSD code in South Africa. But why would you even bother looking for this information? There are several reasons why you may be looking to Swop your Telkom SIM;
- Maybe your SIM has become damaged. In that case, you will need to swap it with a new one so you can continue using your number.
- You could also be looking for a SIM swap if you have bought a new phone needing a micro-SIM. For those who have previously been using normal size SIM cards, a swap becomes necessary.
In this article, we shared information about the Telkom SIM swap USSD code. We noted that you may be looking to swap a damaged SIM. SIM swops allow you to move your current number and details to a new SIM.
Should you have further questions, post them on our Telkom mobile discussions forum. You may also be interested in our Telkom mobile roaming Zimbabwe article.