Are you looking for information on how to unblock a Cell C SIM card? Cell C is the fourth largest mobile network in South Africa. It used to be the third, but it has since been overtaken by Telkom. Anyway, if you have a Cell C SIM that has been blocked, you will be looking at how to unlock it. The usual reason for a SIM to get blocked is if you have typed in the wrong PIN number 3 times.
Step to unblock a Cell C SIM card
In order to unblock a Cell C SIM card, you need to have the SIM’s PUK number. PUK stands for Personal Unblocking Key. You can find your Cell C SIM’s PUK on the SIM pack in which you bought the card.
That’s why it’s so important not to throw this away. Below are other ways through which to recover your PUK if you have lost your SIM pack.
How can I find the PUK for my Cell C SIM
There are several ways of finding the PUK for your Cell C SIM;
- First, you can dial *147# from your phone. Go to option 9, then option 5 then option 2. The disadvantage of this is that it can only be done from a SIM that has not yet been blocked. Once your SIM has been blocked, you will have to look at the other options given here.
- You can get your Cell C PUK via the Cell C app. First, you need to log in before heading over to Personal Information in the Menu bar.
- It’s also possible to get your PUK via the Cell C website. Once logged in, go to Security and you will get the details.
- Finally, you can dial135. Choose option 9 to speak to speak to a Cell C agent.
In this article, we showed you how to unblock a Cell C SIM card. We noted that once your SIM has been blocked, it can only be unlocked using the PUK.
You should find the PUK on the package that you got when you bought the SIM. If you have already thrown that away, you have several options for recovering your PUK.
If you are still having issues, don’t hesitate to ask. Otherwise, check out our article on the USSD code for swapping your Cell C SIM.