Do you wish to learn how to reactivate DSTV? You are probably here because you have long been a DSTV customer. However, at some point in the past, you decided to let your subscription lapse. Perhaps you were lured by newfangled streaming services such as Showmax and Netflix. Maybe you had gone for Openview. Or maybe you just couldn’t afford your subscription anymore. Now you wish to get reconnected, but how do you do so?
What to do to reconnect to DSTV account
The following is how to reactivate DSTV in South Africa;
- First, you need to pay your outstanding DSTV subscription amounts. If you are in South Africa, you will also need to pay a reconnection penalty.
- Once you have made your full payment, DSTV will automatically reactivate your account. This usually happens within an hour.
- In the event that you have not been reconnected automatically, you can dial *120*68584# on your phone to clear E16 errors.
- Another option is to reach out directly to DSTV to have them reactivate your account after payment. You can try them on Twitter and on Facebook. They are usually very responsive on the two platforms.
Why were you disconnected?
That’s how to reactivate DSTV in South Africa and elsewhere. But why were you disconnected in the first place? The only reason why you are going to be disconnected from DSTV is if you have not paid your monthly subscriptions.
It can happen to any of us. Perhaps you have lost your job, or you just didn’t have the time. Or maybe you were disillusioned and had moved to other services as noted at the top. In any case, it’s easy enough to reactivate your DSTV account. All that you need to do is to pay your subscriptions and you should be good to go.
Find out what happens if you don’t pay your DSTV account
Downgrade to a cheaper bouquet
What do you do if you can no longer afford your DSTV subscription amounts? The best option is to downgrade to cheaper bouquets. In fact, the DSTV EasyView package costs all of R29. That should be affordable to almost anybody. In any case, there is usually a bouquet to fit every pocket.
Of course, there are other options out there. You can opt for Openview. That gives you all the SABC channels and much more. We have an article in which we talk about how to watch SABC without DSTV. Openview gives you this option.