Are you looking for information on how to fix an E120 error on DSTV? This is one of the common errors that DSTV users encounter every now and again. It’s important to know what to do in that case. DSTV is very popular in South Africa and across the globe. If you check on the news, you will come across stories of how it has been losing subscribers. That may be the case, but there are still very few DSTV alternatives out there. So, what do you do when you get an E120 error?
Steps to clear an e120 error on DSTV
The following is how to fix an e120 error on DSTV;
- Switch on your decoder and wait a few minutes for it to be synchronized.
- Switch back to the affected channel.
What causes the e120 error?
That’s how to fix the DSTV e120 error. But what causes this error? The e120 error is referred to as the synchronization error. It occurs because the smartcard on your decoder has not synchronized properly with DSTV.
This is not a serious error. Usually it can be cleared by allowing your decoder to go through the synchronization process. Once that is done, you should be able to switch to any channel on your bouquet.
Another possible solution should the above steps fail is to switch off your decoder at the power supply. Once you have done that, you can then switch it back on after a few minutes. Wait for the device to boot up and to synchronize.
Here is how to reboot your DSTV decoder using the remote
Summary
This post was dedicated to showing you how to fix the e120 error on DSTV. It was shown that this error is referred to as the synchronization error. It can be caused by a number of issues, including failure by the decoder to read the smartcard. Usually, you can solve this error by simply waiting for the synchronization process to take place. Should that fail, try switching your decoder off and on at the power supply.