Are you looking for the Ekurhuleni prepaid meter contact number? You are probably here because you live in the Ekurhuleni municipality and you have been having issues with your prepaid meter. How do you contact your municipality to get the issue resolved? There are a number of ways through which you can get in touch, including through a toll free number. So, which number do you call to get help with your prepaid electricity meter?
Contact number if you have issues with your prepaid meter
The Ekurhuleni prepaid electricity contact number is 0860 543 000. This is a toll free number, so you can call it even if you do not have airtime. Once you have gotten through, you will be able to talk to someone at the Ekurhuleni municipality call centre and they will be able to resolve your issues and answer your questions.
Alternative contact details
In the even that you have failed to get through on the Ekurhuleni prepaid electricity contact number, the good new is that there are alternative ways of getting in touch. You can contact the call centre on their email firstname.lastname@example.org. It’s also possible to get in touch via Twitter.
Why look for the Ekurhuleni prepaid meter contact number?
In this article, we gave you the Ekurhuleni municipality prepaid meter contact number. But why would you look for this number? The following are some of the instances where you may find yourself having to reach out to get help;
- You are looking for information on how to apply for a prepaid meter.
- Your meter is not working.
- You are failing to purchase a token.
- The meter is not connecting so you can top up your token.
- In case of power failure.
What do you need when making your call?
It can be difficult to get help over the phone, usually because people do not take the time to think through their issues before calling. There are some details that you are going to be asked for by the call operator.
Most likely they will ask for you name, phone number and address. That’s important if they are going to send someone out to you to check out the problem. You will also need to give the exact Suburb where you are.
When you make your call, make sure that you get a reference number. You also need to get the name of the operator. All this is important for future reference. In the event that you need to make a follow-up later, you will have to quote the reference number.
In this article, we gave you the Ekurhuleni prepaid meter contact number. We noted that there could be a number of reasons for reaching out. It was also noted that you need to give the operator who you talk to exact details about your location to make it easy for the utility to contact you.