My Rain SIM card says no service, what do I do? That’s a question that we commonly get from people. More and more people have been joining Rain over the past few years, lured by the prospect of unlimited data. Rain is great. Our tests have revealed that they are one of the best companies in South Africa in terms of speed. However, things do not always go according to plan. If your Rain SIM suddenly starts saying no service, what do you do?
No Service on Rain SIM card
The following is what to do in the event that your Rain SIM card starts saying no service;
- First you need to make sure that your Rain SIM card has been activated. You do that on the Rain website.
- Once your SIM is activated, you will get notification via SMS. Activation usually doesn’t happen there an then. You may need to wait up to 24 hours before the SIM becomes active.
- You also need to make sure that you have the correct APN settings on your device. Here are Rain APN settings for Samsung. Basically the APN is rain.
- If you have been using the SIM all along but have suddenly lost signal, one possible solution is to make sure that the SIM is sitting properly your phone or router.
- Also try restarting your phone. That can sometimes help restore service.
- If your phone is a dual SIM, insert the SIM into the other slot and configure your APN settings.
- Another possible solution is to manually search for the network on your device and to then choose Rain.
What causes the Rain SIM card no service issues?
People who have just gotten new Rain SIM cards are usually the ones who approach us saying, “my Rain SIM card says no service.” It’s usually an issue of being patient.
We have already noted that it can take several hours before you Rain SIM becomes active even after registration. So, you need to wait 24 hours before you start panicking.
Once you have gotten your SIM working, we advise you to use the SA Broadband speed testing tool to check your Rain speed. What download and upload speeds do you get?
That’s always important information to know. You want to make sure that any ISP that you go for is giving you the speeds that you signed up for. If not, you are spoiled for choice in South Africa. You can try someone else.