Are you having the DSTV Explora playlist disappeared issue? If yes, then this article will tell you what to do. The DSTV Explora is the latest decoder from Multichoice. It’s a great piece of equipment, that allows you to record, pause and rewind live TV. That gives you total of your viewing. If there are some shows that you are interested in but that are showing when you are busy, you can simply record them. Normally, when you press on the playlist button, you can see all your recorded programs. But what do you do if you find that all your recordings are missing?
My programs are missing on the Explora
The following is what to do in the event that your DSTV Explora playlist has disappeared;
- One thing to do is to restart your decoder. Check to see if that does not bring your recordings back. You can restart your Explora by hard pressing on the power button on the remote. Keep pressing and the decoder will restart. You can also turn your Explora off at the power source. Wait five minutes and then reconnect the decoder and switch it on.
- In some instances, you will simply need to wait and all your recordings will come back in due course. Wait a couple of hours and see if there is still nothing on there.
- Finally, there is a chance that you will need to rerecord your programs. That will be the case if your recordings are gone for good. Before rerecording, it may be prudent to format your Explora. That should be enough to clear any software errors that may be behind the loss of your recordings.
What causes recordings to be deleted on the DSTV Explora?
Those are some of the solutions to the DSTV Explora playlist disappeared missing issue. But what causes this problem? There are a number of factors that may be behind the issue?
At times, the problem is caused by errors with the hard drive. We have previously shown you how to fix a corrupt DSTV Explora hard drive. In some instances, you may actually need to have the hard drive or decoder replaced.
Software errors could also be another issue behind the loss of your playlist on the Explora. These issues may arise if an update was interrupted.
With South Africa weighed down by incessant power cuts, that could be another cause of the missing playlist items on the DSTV Explora. If your decoder was interrupted in the middle of recording, it may have become faulty.
Summary
In this article, we showed you the solution to the DSTV Explora playlist disappeared issue. It’s something that can be debilitating as far as enjoying your favorite shows is concerned. We noted that this issue may be cause by a number of problems, most of which revolve around the hard drive on the device.
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