Are you looking for the DSTV cancellation contact number. DSTV offers a great service to South Africans and to people around Africa. However, a lot of alternatives have been cropping up. These include Netflix and Showmax. Others have turned to Openview, which allows you to watch SABC without DSTV. Some people also now prefer platforms such as YouTube, where they have better control over what they watch. If you fall into any of these categories, you may be looking to cancel your Multichoice subscription. There are many ways of doing this, including by reaching out to the company using their call center numbers.
DSTV cancellation number
The DSTV cancellation number is 083 900 3788 or 011 289 2222. When you dial these numbers, you will talk to a DSTV agent. They will require that you provide your national ID number as part of the process of verifying your identity. They will also ask that you provide your DSTV smartcard number. Once you have reached them, tell them that you wish to cancel your subscription.
Is this necessary?
That’s the DSTV cancellation contact number. But is it really necessary to cancel your subscription? Remember that DSTV operates on a pro-rata payment basis. What it means is that though you may cancel, your subscription will still run till the end of your particular month.
So, under normal circumstances, you may simply wish to let your payments lapse. The moment that happens, DSTV will stop working for you. In South Africa, however, you will need to pay a reconnection fee should you change your mind at a later date.
One thing to note is that some people who arrive on this post are not necessarily looking to cancel their DSTV accounts. What they are looking to do is to change their packages. In that case, you can still use the above numbers to get in touch with DSTV.
Cancelling makes sense if you are on a debit order. We have previously discussed how to cancel DSTV debit orders. You will need to reach out to stop the company from deducting money from your account on a monthly basis.
Alternatives ways of contacting them
This post was dedicated to giving you the DSTV cancellation contact number. But there are many other ways through which you can reach out to DSTV. We have previously given the DSTV call center numbers. Search this site for the correct one for your Province. You can use those to reach the company, depending on where you are. The following are other ways of contacting DSTV for cancellations;
- Using their email address help@dstv.co.za
- On their Facebook Page.
- On Twitter.
Summary
In this article, we showed you the number to call if you wish to cancel your DSTV subscription. We noted that you have the option to simply let the subscription lapse. It was also noted that a lot of people are finding alternatives to DSTV. These include the Openview decoder that you can use to watch SABC without DSTV.