Do you wish to learn how to cancel a Showmax subscription on DSTV? Showmax is one of the most popular online streaming services in South Africa. There are two ways that you can get Showmax; as a standalone and as part of DSTV. We have previously given you the Showmax price without DSTV. A lot of people however, choose to get Showmax as part of their DSTV subscriptions. That makes making payments easier. Today, you wish to remove Showmax from your DSTV subscription. How do you do it?
How to remove Showmax from DSTV account
The following is how to cancel a Showmax subscription on DSTV;
- Log into your DSTV account.
- In your account, click on More.
- Next, click on Showmax.
- Choose Cancel Subscription.
- Confirm that you wish to cancel.
Other options
If, for some reason, you are unable to log into your DSTV account, the good news is that there are other ways for your to remove Showmax. You can disable Showmax on DSTV via the mobile app. You can also have Customer Service do it for you. The following are the contact details;
- Facebook (@DStv)
- Twitter (@DStvSelfService)
- WhatsApp (060 060 3788)
- email (help@dstv.com),
- using USSD (dial *120*68584#)
What happens next?
That’s how to cancel Showmax subscription on DSTV. In this example, we were doing the cancellation via the DSTV website. The process is more or less similar with the DSTV app. But what happens after you have cancelled?
Well, you will then receive notification that you have cancelled the Showmax addon on DSTV. The next time that you make your DSTV subscription payments, Showmax won’t be included as part of the bill.
Another thing to note is that when you cancel the Showmax addon on DSTV, cancellation doesn’t happen there and then. In fact, you will continue accessing Showmax until the end of your billing cycle. After that, service will be disconnected.
Why learn how to cancel a Showmax subscription on DSTV
So far in this article, we have shown you how to cancel your Showmax subscription on DSTV. But why would you go around doing it? Why would you want to remove Showmax from your DSTV account.
There are a number of reasons why you may have decided to go down this route. For most people, it’s because they can no longer afford the additional payment. If you fall into this category, removing the Showmax addon makes sense.
Meanwhile, other people cancel because they have tried out Showmax and it didn’t live up to the hype. Perhaps you heard of it from friends and family. However, after trying it out, you have now become disillusioned.
There are also other people who cancel because they don’t have stable enough internet connections to use Showmax. Streaming happens over the internet. We have another post in which we answer the question; “how much data does Showmax use?”