Are you having DSTV decoder power supply problems? This problem can be very frustrating. Imagine not being able to watch your favorite shows because your decoder just does not want to turn on. Power supply issues are common among DSTV customers in South Africa and elsewhere on the continent. That has become even more common due to the power outages that the country has been encountering.
Solutions to the DSTV power problems
The following are solutions to the DSTV decoder power supply problems;
- Make sure that your decoder is properly plugged into the power socket. If you are using an adapter, make sure that it is getting power from the wall outlet.
- Check to see if the light on the decoder’s power supply is on (the charger). This can be a red or a blue light. If there is no light, then you may need to change it it.
- Even if the power supply transformer has a light, it doesn’t mean it’s working. Perhaps it’s no longer supplying the 12 volts that are required by the decoder. What you need to do in that case is to buy a new power cable.
- Another possible solution is to disconnect the decoder from the power supply and removing all cables, including the coaxial cable. Wait at least 5 minutes, after which you can reconnect everything and try to power up the decoder one more time.
What’s the main cause of DSTV decoder power supply problems?
That’s the solution to the DSTV decoder power supply problems. As noted, it’s something that has become prevalent. A lot of decoder power adapters are getting damaged due to the load shedding that has been happening around the country.
Power supply problems on decoders are usually caused by damaged adapters. The result is that your decoder will refuse to power on. It can be that the decoder will be stuck in a state where the lights on the unit are flashing. That could be an indication that not enough voltage is available.
So, power supply issues are usually related to the adapter. If it’s the decoder itself that’s damaged, then the issue will be even bigger. You will probably need to get a new decoder. Hopeful, you have DSTV decoder insurance. If you don’t, you will need to buy a new decoder yourself.
Summary
In this article, we showed you the solutions to the DSTV power supply issues. We noted that a damaged power adapter is usually the reason why people around South Africa end up being unable to power on their decoders.
Should that be the case for you, note that there is no way of replacing the adapter. You will need to buy a new one. Before doing that, take your decoder next door and see if it powers up using their adapter.
Learn how to activate your DSTV decoder for the first time